When trouble hits, it’s important to communicate quickly. But a hasty email with too much information or a confusing message won’t be effective. Here are a few best practices to keep in mind when developing emails in the midst of a crisis of any kind. Here are a few examples: National Apartment Association – Apartmentalize …

A few months back, we talked about how process was at the heart of what we do. We have tools, procedures and schedules to help us create great work every time. Raw material (content) is the necessary foundation for that great work. So, if process is the heart, then content is the brain of excellent …

For many, a new year (decade!) is a chance to clear out the cobwebs and start fresh with new goals. As you can see from our vision board, our team is interested in bringing more exercise, book-reading, travel and education into their lives. At the office, it’s time to start anew with less clutter. That …

At Fixation, we apply the same creativity to our staff events and try to connect and celebrate in ways that won’t overly disrupt our busy team (as you may have seen when we did our De-Stress Week). We try to up the ante every year with as much laughter, fun and silliness as we can …

There’s no way to avoid it—stress is a fact of life. But when it goes unchecked, our physical and emotional health can suffer.  With the holidays coming and projects wrapping up before year-end, we thought it was the perfect time to bring some calm to the chaos with a week’s worth of fun and relaxing …

At the heart of everything we do is how we do it – the process. Every day we must deliver on the promise to our clients to do our best work on time and on budget. Behind the scenes, there’s a whole lot of work that goes into making sure it happens that way every …

Fixation recently hired new staff members to address the growing need for more digital services. Two account team members and a designer all started on the same day—it was a whirlwind of training, orientations and paperwork! But the real work began months earlier, as we determined where to post what jobs and who to interview. …

We’ve said it a million times: “Can we get another pair of eyes on this?” You and your team have gone over it for days, even weeks. You’ve triple-checked the logo, URLs, and that block of copy 10 times (probably more), and it’s looking good. Truth is—it probably is good. But a gut check from …

Some things in life are meant to be. Long before I joined the Fixation team, my personal and professional life intersected with the agency: as a former client and during my early days as a food blogger. Shortly after getting married, my husband and I started a food blog focusing on eating in DC, Maryland …

Every year, I give a donation to my alma mater, the University of Missouri. And small though it may be, I get not one or two, but THREE thank-yous for my donation. They come in different forms—a link to a video from a student who received a scholarship, a postcard hand-signed by a student and …